Software Engineer I

COMPANY OVERVIEW

At The StudioC, we are pioneers in the realm of Church communication, committed to bringing unparalleled clarity and purpose to church member engagement. Our expert team is driven by a passion to equip church leaders with the innovative resources and insights necessary to craft personalized member communications that resonate deeply and drive engagement. Our suite of innovative solutions encompasses Marketing & Strategy Consulting, Member Engagement Messaging Software, and cutting-edge analytics and insights.

POSITION OVERVIEW

We are seeking a Software Engineer I to join our Engineering team and contribute to the development of cutting-edge software solutions in church communication. Reporting to the Senior Software Architect, this role offers a unique opportunity for growth and hands-on experience in a dynamic environment. An aspiring developer looking to kickstart their career in software development and grow within the field, with humility, a can-do attitude, eagerness to learn, and a tenacious spirit will find a team willing to empower and mentor them. Our small, seasoned, nimble, fast paced, and enabling environment will make you a productive team member, and encourage your personal and professional development. 

ESSENTIAL JOB FUNCTIONS

• Provide support for customers and identify whether the request is related to user error, a bug, training, or a product feature.
• Conduct testing and quality assurance processes to ensure high-quality software products.
• Make active contributions to help achieve team goals and successes.
• Collaborate with various teams to solve problems and investigate issues until they are resolved effectively.
• Contribute to process improvement initiatives to enhance the customer support experience.
• Possess ability to triage tickets and issues, demonstrating problem-solving skills and seeking resolutions collaboratively.
• Be a team player.

JOB REQUIREMENTS

Education

6+ months of related professional experience, or Associate or Bachelor Degree in Information Technology, Computer Science or a related field.

Experience & Values

• Excellent troubleshooting and problem-solving skills.
• Strong written and verbal communication skills.
• Basic programming skills and SQL proficiency.
• Familiarity with technical support tooling (e.g. Zendesk, Jira, Postman.

Nice to Have

• Exposure to Full Stack Microsoft .NET development environment.
• Working knowledge of PostgreSQL, Microsoft SQL.
• Knowledge of Cloud Infrastructure (Azure or AWS, AWS preferred).
• GitHub experience.
• Experience with Jira.
• Experience with Visual Studio and database management tools.
• Ability to see big-picture designs from basic specifications.

Character & Chemistry

• Personal integrity in all areas of life.
• A commitment to ethical data use and protection of privacy.

General Information

• Average Hrs/Week: 40
• FLSA Status:  Exempt
• Department:  Engineering
• Reports to:  Senior Software Architect
• Location:  Phoenix, AZ

Benefits

• Flexible schedule (hybrid options may be available)
• Paid time off: vacation, sick, volunteer, and bereavement
• Nine (9) annual paid holidays
• Health, dental, and vision insurance
• Retirement plan with match
• Employee referral bonus program